Privacy Policy
Toma Home Privacy Policy
Effective Date: 2024-03-07
Toma Home is committed to protecting the privacy of our visitors and customers in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy describes the types of information we collect when you visit our website, www.toma-home.com and how we use that information.
Information We Collect
We collect the following types of information:
- Information you provide: We collect information you provide when you place an order, create an account, subscribe to our newsletter, or contact us. This information may include your name, billing and shipping address, email address, phone number, and some payment information for processing the order. Please note: We do not store your full payment information. We utilize a secure payment gateway that adheres to PCI-DSS compliance standards to process your transactions.
- Information collected automatically: We collect certain information automatically when you visit the website. This information may include your IP address, browser type, operating system, referring URL, and the pages you visit on the website. This data is used for analytics purposes to improve your shopping experience and the website’s functionality.
Use of Information
We use the information we collect for the following purposes:
- To process your orders and deliver your products
- To send you marketing and promotional communications (only with your consent)
- To improve the Website and your shopping experience
- To personalize your experience on the Website (based on your browsing behavior)
- To prevent fraud and maintain the security of the Website
Data Security
We take reasonable steps to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. We utilize secure connections (HTTPS) and industry-standard security practices to safeguard your data. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Your Rights under GDPR
Under the GDPR, you have certain rights regarding your personal data:
- Right of access: You have the right to request a copy of the information we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate information we hold about you.
- Right to erasure: You have the right to request that we erase your personal data, under certain circumstances.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- Right to data portability: You have the right to request that we transfer your personal data to another controller.
- Right to object: You have the right to object to the processing of your personal data for marketing purposes.
To exercise any of these rights, please contact us at contact@toma-home.com
Payment Information
We use a secure online payment gateway that adheres to PCI-DSS compliance standards to process your payments. We do not store your full payment information on our servers.
Refund Policy
We offer a free refund within 14 days of purchase for any unopened and unused items.
Children’s Privacy
The website is not intended for children under the age of 13. We do not knowingly collect information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of your GDPR rights, please contact us at contact@toma-home.com